fbpx

How To Delete Orders In BigCommerce?

Published

December 22, 2018

Author

Goda Jurgaityte

Share this post

How To Delete Orders In BigCommerce Multiorders

BigCommerce is one of the most popular e-commerce platforms, so it has a lot of users. That is why you have to ensure that you receive orders without any flaws. Some sellers create a test order, to check whether everything works fine. So, as soon as you test it you might want to delete orders in BigCommerce. On the other hand, there could be a lot more situations when you also would like to erase them. That is why, in this article, we will explain how to delete orders in BigCommerce.

delete orders in BigCommerce

How to delete orders in BigCommerce?

 

First of all, you should know that it is impossible to delete orders in BigCommerce. There are no exceptions for the test orders or mistaken orders, you simply cannot delete them. On the bright side, there is a similar solution that allows you to mark an order as cancelled. This is one of the BigCommerce order statuses, that helps you organize your orders. In order to do that you need to go to the “Orders” section and click on the “View” option. Then, you will see a drop-down Order Status menu. Finally, you need to simply mark it as “Cancelled”.

Another solution to delete orders in BigCommece, or at least mark them as deleted is to rename an Order Status Label. In other words, you can customize your BigCommerce labels, so you could easily understand which ones don’t exist. To do this, go to your “Orders” section and click on the “Order statuses” button. The click on the “Edit” and the order status fields become editable. Keep in mind that your Order Status labels can be as long as 200 characters. Once you change it, you can click on the “Save” button. Your changes will be visible throughout the control panel.

Related

Plans for everybody

Monthly

Yearly 25% off

Add-ons

  • Royal Mail integration

    This is the cost that we are being charged by the provider, to be able to connect your Royal Mail account.

  • Add £25/mo

Small

/month

(billed annually)

  • Up to 500 monthly orders
  • Up to 2000 total products
  • Free 14 day trial
  • All features unlocked

per month

Start free trial

Popular

Medium

/month

(billed annually)

  • Up to 2000 monthly orders
  • Up to 10 000 total products
  • Free 14 day trial
  • All features unlocked

per month

Start free trial
Large

/month

(billed annually)

  • Up to 5 000 monthly orders
  • Up to 50 000 total products
  • Free 14 day trial
  • All features unlocked

per month

Start free trial
Enterprise

Custom Pricing

 

  • Unlimited monthly orders
  • Unlimited total products
  • All features unlocked
  •  

per month

Get a quote

Get Started today

The peak of multichannel e-commerce management is just a few clicks away and you don’t even need a credit card to get started!